*This is something I found written in my scribble notebook, which I usually bring with me wherever I go so I could jot down my thoughts as I have them. I could use a Pensieve, if only it’s existent and available.
From Political Science Made Easy:
One disadvantage of democracy -
The processes in a democratic system of government are for the most part slow and time-consuming, resulting in unnecessary delay in addressing problems and other areas of concern affecting the lives of the people. It necessitates too much paper requirements in government transactions.
Does this mean the more paperworks we’re stuck doing in transacting with the government, the more it shows how democratic we are?
This reminds me of my recent experience at PRC. I needed some certified true copies of credentials and I properly filled up the forms THEY gave me when I said what I needed and followed their unnecessarily long procedure (which I honestly think could be shortened into two steps only). And when I got to the end of the procedure, I was made to realize (rather rudely) that I’ve been filling up only one of the two forms I needed. They wasted my time because even they, themselves, are confused with THEIR OWN PROCEDURE they’re trying to impose on people and blame them if they haven’t got it right.
I think I should blog more about this.
I don’t mind the paperwork, as long as the process is efficient. And PRC definitely need to review its procedures and make sure its employees understand it. And they definitely should be given a seminar on how to courteously attend to the needs of PRC’s clients. Because really, it’s embarrassing hearing people say, “Ganyan talaga, gobyerno eh.” It is as if people have come to accept that, in government offices, it is expected that employees would be lacking in manners and good customer relations.
